Delivery Policy

Flower Delivery in Dubai

Ishbelia Gardens provides flower delivery across Dubai from our flower shop in Al Mizhar. We carefully prepare and handle every bouquet and floral arrangement to help ensure it arrives fresh and beautifully presented.

Same-Day Flower Delivery

Same-day flower delivery is available in Dubai for eligible products and orders placed before the applicable daily cut-off time.

Delivery availability may vary depending on the delivery location, product availability, order volume and the time the order is placed.

Orders placed after the cut-off time may be scheduled for the next available delivery date.

Same-Hour & Express Delivery

Selected products may be available for same-hour or express flower delivery in eligible areas of Dubai.

Same-hour and express delivery are subject to product availability, preparation time, delivery location and courier availability. If you require an urgent delivery, please contact Ishbelia Gardens before placing your order to confirm availability.

Delivery Areas

We deliver flowers throughout Dubai, including Al Mizhar, Mirdif, Al Khawaneej, Al Warqaa, Nadd Al Hamar and many other communities across the city.

Available delivery options and any applicable delivery charges will be displayed during the ordering or checkout process.

Delivery Times

Customers should select an available delivery date and time where these options are provided during ordering.

While we make every reasonable effort to deliver within the requested delivery period, delivery times may be affected by traffic, weather, access restrictions, peak occasions, incorrect recipient information or circumstances outside our reasonable control.

Requested delivery times should therefore be treated as delivery windows unless a specific service explicitly guarantees otherwise.

Recipient Information

Customers are responsible for providing accurate recipient information, including the recipient's name, telephone number and complete delivery address.

Please provide any relevant building, apartment, villa, office or access information that may help our delivery team complete the order successfully.

Incorrect or incomplete information may result in delays or an unsuccessful delivery.

Recipient Unavailable

If the recipient cannot be reached at the delivery location, our delivery team may attempt to contact the recipient or the customer using the telephone information provided with the order.

Depending on the circumstances, the order may be left with an authorized person, reception or security where appropriate and permitted.

If delivery cannot be completed, please contact our team to discuss the available options. Additional delivery charges may apply if another delivery attempt is required.

Changes to Delivery Details

If you need to change the delivery address, recipient information, delivery date or other order details, please contact Ishbelia Gardens as soon as possible.

We will do our best to accommodate requested changes, but changes may not be possible once the flowers have been prepared or the order has been dispatched for delivery.

Peak Occasions

During high-demand periods such as Valentine's Day, Mother's Day, Eid, graduation season and other major occasions, order volumes and delivery times may be higher than usual.

We recommend ordering in advance during these periods. Delivery options, cut-off times and availability may also be adjusted according to demand.

Need Help With Your Delivery?

If you have a question about an existing order or need assistance with flower delivery in Dubai, please contact Ishbelia Gardens through our Contact Us page. When contacting us about an existing order, please provide your order number so our team can assist you efficiently.